General Services
Official Services
With experienced, trained technicians equipped with specialized tools, we provide a wide range of services for residential, commercial, and industrial products.
Daikin's Main Service Categories
Four key areas of technical and operational support to deliver limitless comfort to our customers.
TECHNICAL SUPPORT
Through our toll-free number, you can submit your questions, and our highly skilled technicians are always ready to respond promptly to any technical inquiries about Daikin products distributed nationwide.
- Fast response from experienced technicians
- Residential & commercial product support
- Warranty & unit information services
- Initial remote guidance
INSTALLATION
Product installation issues can be consulted remotely or on-site.
- On-site technical survey before installation
- Room layout & PK capacity consultation
- Official Daikin piping & electrical instruction standards
- Installation supervision for commercial projects
TROUBLESHOOTING
Highly skilled technical staff ready to help you solve problems.
- Daikin product error code identification
- Handling leaks, reduced cooling, & noise
- Access to technical manuals & product specifications
- Genuine spare parts with warranty
HOW TO USE
Consultation on how to operate Daikin products correctly and effectively is available remotely or on-site.
- Guide to remote control functions & inverter modes
- Wi-Fi connection & the Daikin Mobile Controller smart app
- Routine self-maintenance tips for users
- Daily electricity efficiency settings
Contact Daikin Support
All technical questions, product consultations, and information requests are handled directly through Daikin Indonesia's centralized support contact.
Toll-Free Call Center
24/7 national toll-free hotline
Official WhatsApp
Daikin's fast messaging service
Official Contact Form
Submit an official inquiry or message
Other Technical Services
Official Service Center
Find more than 500 authorized Daikin service centers across Indonesia.
Maintenance Services
Periodic maintenance contracts to preserve the longevity and efficiency of your AC.
Official Guarantee & Warranty
Information on compressor warranties of up to 5 years and official spare parts warranty claims.
Specifications & Technical Data
Download technical manuals, submittal data, and complete Daikin product specifications.