Services & Dealers

From the first consultation to long-term maintenance - Daikin's extensive service network ensures you get the best support every step of the way.

14
Branch Office
1200+
i-SHOP Dealer
500+
Service Points
5000+
Trained Technicians

A Complete Service Ecosystem

Daikin has built an unrivaled end-to-end service ecosystem - ensuring every customer enjoys the best experience from the very beginning through after-sales.

The Daikin Service Journey

We design every stage of the customer journey - from the first time you get to know Daikin to years after your purchase.

01

Consultation

Visit the nearest i-SHOP or Proshop. Our team of experts will help you choose the right unit for your needs and budget.

02

Purchase

An easy purchasing process with a variety of payment methods. We also offer interest-free installments.

03

Installation

Daikin certified technicians install to technical standards for optimal performance and user safety.

04

Maintenance

A periodic service program keeps your AC in top condition, with energy efficiency and air quality maintained.

05

After-Sales Support

The Daikin support team is ready to help whenever you need it - from technical consultation to warranty handling.

Why Entrust Your AC to Daikin?

Good after-sales service is not just about fixing what is broken - it is about making sure your investment is protected for years to come. That is the philosophy behind Daikin's service ecosystem.

Every Daikin technician goes through a rigorous selection process and tiered training accredited directly by Daikin Japan. They are not only technically skilled - they understand the quality standards set by our headquarters in Osaka.

Officially Certified Technicians

Every technician undergoes intensive training and official certification from Daikin Japan before serving customers.

100% Genuine Spare Parts

Only verified genuine Daikin components are used to ensure the performance and longevity of your unit.

Fast Response

Emergency service is available with a 24-hour response time in major areas - we understand every minute of your comfort matters.

Widest Network

More than 500 service points across Indonesia ensure you are never far from Daikin expert help.

Certified Technicians

Trained & Verified by Daikin Japan

Genuine Spare Parts
500+ Service Centers

Find the Nearest Dealer or Service Center

With more than 1700 service points across Indonesia, Daikin support is always close to you.