Held on May 21 at a hotel in South Tangerang, PT Daikin Airconditioning Indonesia (DAIKIN) convened its 2026 Policy Meeting and FY25 Service Award for its network of service partners.
Through these events, DAIKIN aligned its vision and mission with partners regarding after-sales service delivery, regulatory updates, and key strategic initiatives driving after-sales operations throughout fiscal year FY26.
These gatherings also served to strengthen mutual commitments toward achieving the highest service standards. Furthermore, the sessions expanded partners’ insights to foster true service excellence.
The enthusiasm of 118 attendees, representing DAIKIN’s authorized service partners across various regions in Indonesia, was evident throughout the event. Participants actively engaged with the DAIKIN team and explored innovative service booths showcasing the latest products, premium services, and core strategic programs.
Capping off the event, DAIKIN presented the FY25 Service Awards to honor outstanding contributions and achievements made by service partners throughout the fiscal year.
Aligning with its overarching theme, “Future Forward”, the event reflected DAIKIN’s dedication to delivering customer experiences that not only meet current expectations but also anticipate future needs through proactive, predictive, personalized, and trusted service solutions.
