DAIKIN officially announces an extended warranty policy for two of its product categories: the Nusantara Prestige AC for residential use, and the SkyAir series for light commercial and premium residential segments. Effective upon announcement on April 1, 2026, this warranty policy covers purchases made for both product categories starting January 1, 2026.
For the Nusantara Prestige line, the warranty covers the compressor and spare parts for up to 5 years, along with service for 3 years. This series is available in three models: ALPHA Inverter, BETA Inverter, and Super Mini Split (SMS). It also marks the first DAIKIN AC manufactured in Indonesia under Japanese supervision.
Meanwhile, the SkyAir AC category receives a 5-year warranty for compressors and spare parts, plus a 1-year warranty for service. This policy applies to split-type units across the cassette, ducted, and floor standing variants.
To support this extended warranty commitment, DAIKIN is also strengthening its after-sales service network. Enhanced accessibility is provided through multiple channels, including the DAIKIN Contact Center, official website, and dedicated WhatsApp account. Furthermore, user convenience is backed by rapid response times facilitated by over 500 service points across Indonesia, complete with extended operating hours.
This combination of new warranty policies and ready-to-deploy service capabilities further reinforces DAIKIN’s trusted quality, delivering longer protection alongside consistently premier service standards.
Below are the detailed warranty terms provided by DAIKIN:
